The following steps will help you with viewing feedback on a request:
Step 1:
Log into Resident Portal with your Username and Password.
Step 2:
Requests can be viewed by clicking the Requests link in the Resident menu located on the left side of your screen.
Step 3:
Click on the View Details button alongside the request you wish to update. (Note: You may have to check other pages should you not find your request listed, you can view the other pages of requests by selecting the page at the bottom left of the table).
Step 4:
Scroll down till you find the Request History, here you will find the feedback on your request, each update that was made on the request, as well as the details of each update, like who made the update, when and what status the request was set to by that update.
Availability:
This functionality is available during the trial period and on the Standard package. It won’t be available for Free and Lite Packages