The following steps will help you with logging a new request with your estate management:
Step 1:
Log into Resident Portal with your Username and Password.
Step 2:
Click on the requests link in the Resident menu on the left side of the screen. This screen will list all the requests you have made.
OR
Step 2:
A request can be logged from the Home screen by clicking the blue “Log New Request” button situated above the calendar. Continue to step 4.
Step 3:
A request can be logged from the “My Requests” screen by clicking the blue “Log New Request” button situated near the title of the page.
Step 4:
Here at the “Log New Request” screen, select the type and priority of request using the drop down lists and fill in the description of your request. Next click on the blue “Log New Request” button on the right below the description box.
Availability:
This functionality is available during the trial period and on the Standard package. It wont be available for Free and Lite Packages